Customer Testimonials

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DealerRater Aug 31, 2021

We experienced everyone's worst nightmare last week when our 2015 Grand Cherokee diesel began sporadically idling rough, followed by the check engine light coming on - late in the afternoon 700 miles from home. To make a long story short, Calavan took our car in immediately and began the process of analyzing what the problem was. Fuel filter replaced, plus an injector and all is well. Soli Jatta moved heaven and earth to find the parts get them delivered quickly. We were on our way in 48 hours. Thanks Soli 👍🏻.

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DealerRater Jul 9, 2021

Very good standings guys, my God also very honest with their work and customer service. I am an repeat customer and I will continue to use their awesome service.😁😁🤩🤩😊😊🍾🍺🍺🥂🥂

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DealerRater Apr 1, 2021

Very good service. Mr. Whitehead was very accommodating with all my recalls needed. Everyone was nice and helpful. Will definitely be back for my oil change😎

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DealerRater Jan 12, 2021

This group of professionals handled my need in a trade to my expectations. They are Friendly not over bearing and with respect. I felt good about the experience as I drove away

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DealerRater Dec 29, 2020

I had a very experience with the salesman Booth. He was very professional. I will refer friends and family to this dealership. I give them 10 out of 10.

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DealerRater Nov 19, 2020

The customer service associate was great today! I was very well taken care of. He explained everything thoroughly and was very polite. I was in and out without any problems.

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DealerRater Nov 14, 2020

The customer service associate, Lenard was amazing! He made sure I was I was provided a curtesy vehicle when I expressed concern about transportation to and from work. He even made sure the air in my tires were filled without being asked. They were fast and friendly with excellent customer service!!

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DealerRater Nov 13, 2020

I took my vehicle in for a lil change and fire rotation. They said it might take 90 minutes. They did a great job and got me out in less than one hour.

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DealerRater Nov 2, 2020

Very courteous, sometimes it may take a little while on certain jobs, but it's worthwhile they do a very good job. Thank you! Gerald

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DealerRater Oct 31, 2020

Atlanta West-CDJR was on point! They took good care of me while servicing my car. The staff is courteous and professional. The manager, Mr. Whitehead was fantastic and went above and beyond to make sure I was treated with the utmost respect and professionalism. Staff and management were great! Bravo Atlanta West-CDJR!!!!

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DealerRater Oct 10, 2020

Always good service friendly people I just spend more money then I anticipate. And it seems like I’m there forever when so many people come after me and be done before me

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DealerRater Sep 17, 2020

Our service rep. Emmanuel was kind, repectful, attentive and made sure the job was correctly done. I give him a 10! He made my experience worth the visit.

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DealerRater Sep 5, 2020

Great job. Emmanuel was very professional. He did his job well. He got the job done. I was only a week. Truck performs great now.

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DealerRater Sep 3, 2020

A a a a a a a a a a a a a a a a a a a a a a a a a good job

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DealerRater Sep 2, 2020

Great customer service!!! Greeted as I entered the building fast and friendly service. Great team work. When my service person was not available another person stepped in.

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DealerRater Aug 25, 2020

The agent that checked me in was outstanding!! They took longer than I thought for an oil change. I checked in at 8 and left after 10:30. Emanuel Baskin was an impressive agent with whom to work. He courteous, clear and understanding of concerns that I had. He went the extra mile in figuring out the best deal for me in the future.

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DealerRater Aug 20, 2020

Great service will return for more work ever one very helpful and courteous vehicle was ready when promised and it was fixed when I picked it aup

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DealerRater Aug 18, 2020

I arrived at the service center around 1:20 and was done and on my way a little after 2pm. Service was professional and efficient. Thank you!

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DealerRater Aug 14, 2020

My service was quick and it was completed in less than 1 hour. I waited at the dealership for a full synthetic oil change. The staff members were knowledgeable and there was plenty of muscle to get the job done. The doors were opened early, just minutes before 7 AM.

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DealerRater Aug 13, 2020

Great people and great service. The price was also better than other dealers I have visited. I would recommend this dealer for maintenance if your FCA vehicle.

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DealerRater Aug 10, 2020

Love going to the Atlanta west Chrysler Dodge dealership because they have excellent customer services... every time I go get my car service they help me understand what I need to know about my car and make sure if I have any questions. I recommend you to go !!

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DealerRater Jun 21, 2020

I had a wonderful experience at Atlanta west. The staff was excellent! They made sure I got the car I wanted. My sales person TJ was awesome, iF I had to do it again I wouldn’t change anything. So go check them out. And make sure to ask for TJ

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DealerRater May 15, 2020

Leonard Taylor was very courteous and professional. He indicated a repair that would possibly be needed in the future. I was glad that it was noted on my service receipt to give me a heads up.

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DealerRater Mar 3, 2020

Very good customer service would recommend anyone to visit this location got the car I that wanted and color so I’m satisfied with that

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DealerRater Feb 18, 2020

Excellent customer service! The vehicle was pulled up ready for demo drive. Everything was prompt, professional and pleasant! I will definitely do business here again and I will be happy to refer my friends!

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DealerRater Jan 2, 2020

No pressure, had called ahead to look at a specific vehicle. Vehicle was ready when I arrived. Salesman (JT) and finance associate (Steven) were both very professional.

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DealerRater Dec 27, 2019

Great customer service, nice friendly place to relax and be comfortable while your car is getting service. Everyone is smiling and very nice!!! Thanks guy's

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DealerRater Dec 5, 2019

On 3rd December 2019 I purchased a jeep from Atlanta West, my experience with this Dealership was just wonderful, my sale consultant Tineja Leslie was great from start to finish, my wife and I were very Impress.

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DealerRater Nov 22, 2019

Zach helped me out so much with a new Jeep !!!!! I’m so grateful and thankful. Great customer service !!! I will definitely recommend everyone to come here !

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DealerRater Nov 17, 2019

I Just purchased a Jeep Renegade, and I am in love ! Topping this car is this dealership's customer service! Zachariah Chanet worked with me for over a week in trying to get me into a vehicle that would not only be suitable for my family but affordable as well. Everyday they kept in contact with me making sure to find a car tailored to my specific needs. On the day of my purchase, due to my work schedule, Zach could not be available. Instead of him dropping the ball, he waited for me to arrive and introduced me to ...

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DealerRater Nov 11, 2019

I would like to thank zachariah for going abovecl as a salesman at Atlanta West Chrysler and Dodge. He was able to find the Jeep Renegade color and sunroof that i requested a couple of hours. He always call and gave an update. Very professional and friendly.

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DealerRater Nov 9, 2019

My brother just bought a car at Atlanta west in Douglasville ga and are sales rep Zachariah was great. He also was supposed to clock out sooner but he didn’t clock out until we had the keys to the car and ready to drive off. We appreciate his help.

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DealerRater Nov 1, 2019

LT and Duty are great team! They got it done!! I would reccomend my family friends and co workers to come buy a vehicle from them!

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DealerRater Nov 1, 2019

Everything went well and had great service and I was in and out within a few hours. Just wanted to say thank you and I really love my new Jeep Wrangler Rubicon!!!! I couldn't ask for anything better!! Thank you

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DealerRater Oct 30, 2019

Have used this dealer for years and have been very happy with them and will continue and tell others about them and their excellent sales representatives (Eric Willis).

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DealerRater Sep 23, 2019

They took there time and was very patient with me and my family .We were pleased with there customer service. I would definitely recommend friends and family.

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DealerRater Sep 10, 2019

i would like to thank the entire Team here at Atlanta West Chrysler Dodge Jeep and Ram first of all Tineja Leslie Thank You so much for helping me and my wife buy two new vehicles. 2019 Jeep Cherokee Latitude,and 2019 Dodge Challenger RT we are now on our forth new vehicles from Atlanta West Chrysler Dodge Jeep, Ram. We will continue to buy new and used vehicles from this dealership and finally a creditable service department with outstanding service, the best service department i have ever taken any vehicle.for any repairs Thank You Tim Whitehead and everyone in your ...

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DealerRater Aug 25, 2019

Keith was very helpful . Enjoyed the dealership and everyone that helped me yesterday. Can’t say anything negative about anyone. Again Keith was very professional.

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DealerRater Aug 18, 2019

JT was very very knowledgeable, understanding very patient and very very polite . I would recommend him to family and friends JT is the bests deal I have ever had to work with

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DealerRater Aug 10, 2019

Ms Tineja Leslie was excellent with the whole buying experience. Would recommend using her to anyone. So far happy with our service and would buy from here again.

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DealerRater Jul 23, 2019

This dealership was Quite quiet. The staff was not annoying they would not overbearing. The process didn’t take long which was great. Overall I had a pleasant experience. I would definitely recommend other customers to this dealership.

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DealerRater Jul 1, 2019

Went there to see a new Dodge Challenger. Didn’t think I’d fall in love with it but I did. They worked well with me to get the best deal.

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DealerRater Mar 11, 2019

Great staff and service ! Personable and professional. This is my second purchase from them and the only place I’ll go for here on out.

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DealerRater Dec 23, 2018

Great experience once we got with the right guy. He was so patient with me. And made sure I everything I wanted. I would definitely recommend this place 🙂

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DealerRater Dec 20, 2018

After speaking with several Jeep dealers around Atlanta who didn't want to "deal" with my special order, (they just wanted to sell me what they had on their lot); I finally found Atlanta West who cared enough to make me happy vs making me settle. It turned out that my order was tricky, but not impossible, and Steven was persistent in getting my order through the system, so I could have just what I wanted. He was personable and thorough, and I felt like a customer who mattered. Dewayne was also very responsive throughout the process when ...

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DealerRater Dec 3, 2018

The staff always greet you with a positive attitude, they are very professional and polite,, the service is always efficient , I’ve never had a bad experience, I’d recommend they’re services.

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DealerRater Nov 27, 2018

JaEre Taylor was absolutley great to me. I truly thank him for everything that he has done for my daughter and i. I highly recommend JaEre to everyone. The greatest saleaman. Made the car buying process easy. Thankful is an understatement

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DealerRater Nov 24, 2018

JaEre Taylor service was excellent and I love my Chrysler 300. Great dealership and this you man was a great salemans to my wife and I. I will be back in the future.

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DealerRater Nov 19, 2018

JaEre Taylor was a great sales professional to me. Got me in my the exact vehicle I wanted. Brand New 2018 Dodge Durango. Made the process quick and easy for me. Kudos to JaEre

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DealerRater Nov 18, 2018

JaEre Taylor was a great sales professional. He got me the deal I wanted and the vehicle I wanted as well. Highly recommended this dealership and young man.

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DealerRater Nov 17, 2018

Ja'Ere Taylor was a great sales consultant to work with. He knew his product and he made the car buying process very easy for my wife and I. I recommend everyone to go see him.

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DealerRater Nov 4, 2018

It was such a pleasure working with Mr Ja'ere Taylor. He made the transaction sweatless. When my husband called me at work to say that he was working on a deal, I was traumatized. But after meeting and speaking with Ja'ere Taylor, my worries were eliminated.

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DealerRater Nov 2, 2018

Ja’ere Taylor excellent sales men very knowledgeable about the vehicle and got me a great deal on a 2019. Go see him when you are ready to purchase

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DealerRater Nov 1, 2018

We had a great experience Atlanta west Chrysler Dodge Jeep and RAM. Steven Duty was phenomenal and helping us get the best deal. He’s friendly attitude made it so easy to talk and understand what we were trying to accomplish. I highly recommend going and seeing him for your next car purchase.

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DealerRater Oct 28, 2018

Jacob and nick were great help. I recommend you go see them at Atlanta West. Come see them for any of your vehicle needs. Thanks.

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DealerRater Oct 28, 2018

I received Great Service from Jacob! Jacob was wonderful! He gave me options and helped me get the car I wanted! I will definitely be back!

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DealerRater Oct 21, 2018

I walked into this dealership today now knowing that I was going to drive a brand new car off the lot. Jacob Sledge was such an awesome person, he was honest and very helpful in helping us make a decision. We really appreciate his honesty. He is a great person. I highly recommend him and this dealership to anyone. I will be sending my friends and family your way.

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DealerRater Sep 22, 2018

Ja’ere, Steven, Nick, and Paul took excellent care of my family and I. They were very professional, knowledgeable, patient, and very customer service friendly! Go see them!

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DealerRater Aug 31, 2018

Tanisha made it happen. I reached out to her on through social media and she got me pre-approved over the phone! I couldn’t believe it. I bought my first new car, thank you guys!!

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DealerRater Aug 30, 2018

My sales person Tanisha was very helpful and she really accommodated in reguards to my unique situation, and most importantly, she came in on her day off...I am a very proud owner of a 2018 dodge Renagade..

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DealerRater Aug 26, 2018

Atlanta West CHrysler Dodge Jeep and Ram have great people working here. Tanisha our sales consultant was very educated when came to answering my questions. I recommend this dealership.

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DealerRater Aug 26, 2018

Go see Tanisha. I live out of state but Atlanta West CDJR was one of the best dealership I’ve worked with. Tanisha made buying a car so easy.

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DealerRater Aug 26, 2018

Wow! The customer service Tanisha gave was beyond anything I’ve ever experience at a dealership. I’ve never have someone go over every feature and demonstrate how they are used ever. Tanisha knows her stuff, thank you!

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DealerRater Aug 5, 2018

Tanisha help me get in to my new car. I was nice having someone that understood what I was trying to accomplish and made it happen.

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DealerRater Jul 25, 2018

The Jeep Renegade is everything we would have ever want in a car. Thanks to Tanisha my family now have a vehicle that we love. If you are looking for a vehicle go see her.

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DealerRater Jul 25, 2018

Tanisha help my wife and I get into a 2018 Dodge Journey with no money down. I couldn't believe it. Thank you so much.

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DealerRater Jul 21, 2018

It had been forever since I bought a car so I didn't know what to expect, but my salesperson Tanisha made it simple and easy. You rock girl!

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DealerRater Jul 21, 2018

These people are amazing, went above and beyond to get me in to my car. Tanisha was an amazing sales person, sending all my family and friends to her.

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DealerRater Jul 21, 2018

It felt like I was going to be stuff in the old car forever. Every dealership gave me the turn around. Tanisha reached out to me so decided to come in, I didn't believe it.she gave me all the information I needed to finally know what my options were. Go see her, you won't be disappointed. Best sales person ever.

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DealerRater Jul 20, 2018

Tanisha made this process incredibly smooth and fast. I was done within an hour if that. She will be my go to from now on. If you are in the market and not looking for the purchase to be an all day event, go see Tanisha.

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DealerRater Jul 14, 2018

LENARD TAYLOR WAS AWESOME; HE WAS EXTREMELY POLITE, PATIENT, AND INFORMATIVE. HIS GREAT CUSTOMER SERVICE SKILLS ARE VERY MUCH APPRECIATED. THANKS FOR YOUR HELP AND BEING ATTENTIVE.

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DealerRater Jul 10, 2018

Thank you sooo much Soli Jatta in the service department. Your time and efforts are very much appreciated. Mr. Jatta is always there for us when he is needed.

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DealerRater Jun 30, 2018

Wow! I didn't realize what a great experience having a sales woman would be. But unfortunately I wasn't able to get into a vehicle yet but it wouldn't be fair if I didn't Thank Ms. Tanisha for her time and being so patient with me. She did let me know everything that i will require to get me into my dream car. Will go back when I get my situation straight. Go see Tanisha, she keeps it real.

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DealerRater Jun 28, 2018

Thank you Tanisha and all the staff for making us feel at home, we couldn't have ask for a better experience. I recommend this dealership.

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DealerRater Jun 27, 2018

Tanisha and Desi was great. It took some time but they didn't stop working for me till I got in my first vehicle. I have a 2019 Cherokee.

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DealerRater Jun 25, 2018

My overall visit was great. Best dealer I have ever dealt with since I've been buying cars. Ben was great. Thanks alot. the best

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DealerRater Jun 15, 2018

Sales consultant was courteous and very helpful and go beyond . Did not believe that I was going to leave that dealership with a vehicle because of my credit . But James the sales consultant at her team member was able to get me in a car. Surely I will recommend my friend . Thanks again

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DealerRater Jun 6, 2018

I was in search for a vehicle for about three weeks. I went to several dealerships, however, they were rude, rude in words and performance, and some appeared to not want to assist me since I had challenging credit. a couple of them wanted to sell me just any used car in any condition. I was referred to Atlanta West Chrysler Dodge Jeep Ram to See a wonderful giant of a man called "Big Country". I walked in mentally, emotionally, and physically exhausted and depressed and immediately told Big Country about my sad credit score and looking for ...

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DealerRater Jun 4, 2018

I was given a great deal on my new 2019 jeep. There was no problem getting the note that I wanted and things moved very smoothly. Salesman Harold worked very hard making sure I left happy and 100% satisfied with his service. I would definitely go back to Harold when purchasing my next vehicle.

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DealerRater Jun 3, 2018

It was quick, very pleasant people James my salesperson was very nice need 5 stars and all ten's I would buy there again and send everyone I know!!!

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DealerRater May 30, 2018

It was great experience. Tanisha was excellent, she help pick out my daughter's graduation gift last year. I went in to look at Jeep Renegades but wasn't sure what trim level to go with. She asked me about my daughter and based off that information she showed me the Jeep Renegade Latitude. As soon as I saw it i knew my daughter would love it and she did. I recommend this dealership all the time to my friends and family.

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DealerRater May 27, 2018

One of the best dealership I’ve worked with by far. I went in for an upgrade and got to work with Tanisha, she showed me all the new features on the 2018 Dodge Charger after going over everything I knew it was the one for me. But I wasn’t sure if the monthly payment would fit my budget but they presented different payment option that fit my needs. I couldn’t have asked for a better experience. Thank you Atlanta West Chrysler Dodge Jeep Ram for treating me like family.

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